Business Intelligence and Digital Dashboards
Business portals can also help Senior Managers by providing business intelligence about the company or department.

Information may well be a company's biggest asset, but it can also prove to be its biggest headache. Collating, storing and analysing ever-growing volumes of data is an immense challenge and demands yet more investment in time and money.

Do you find that:

time is your most expensive commodity?
you wait too long for management information?
you have difficulty getting information out of your business systems?
you have to guess when asked to make decisions?
you often have information overload?

If so, you should be talking to us to optimise your business. Click here for information

Because business portals bring all the information together in one place, real-time reports can be created that give Senior Managers and staff the information they need, when they need to know it. Top level reports can be created and then drilled down to give more detail on what is happening in finance, sales, purchasing, marketing, customer service, production and so on. Management information can then be found quickly and easily.

Some customer Intelligence Uses...

Finance

Income Statements, Profit Analysis, Key Financial Ratios/KPIs, Cash Flow Analysis etc.

Sales

Customer Profitability, Product Profitability, Sales Plan v Forecast, Sales Pipeline Analysis etc.

Production

Capacity Management, Inventory, Product Cost & Quality, Cause of Poor Quality etc.

Purchasing

Inventory Turnover, Supplier Performance Analysis etc.

Marketing

Marketing analysis, customer relationship mangement (CRM)

Customer Service

On-time delivery, complaints, returns and claims, cost of service relationship etc...

...creating a better customer experience

These digital dashboards allow managers to fully understand what their organisation or department is doing and where improvements are being achieved or still need to be made. It allows the business to identify how well it is performing.

"Let me see where my business is under performing so I can fix it"

The software Versent can provide makes gathering all the information in your company or department easy so that you can have real-time reports showing where potential problems lie whenever you need them.

Want to find out more?